Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Hyde | GPhC Registered Online Pharmacy | GPhC No. 9012511
Last updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Hyde collects, uses, and safeguards your information in accordance with UK GDPR and applicable data protection law.

1. Who We Are

Pharmacy Weight Loss Hyde is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Hyde, UK. We act as the data controller for all personal information you provide to us.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

Personal identifiers: Full name, date of birth, address, email address, and phone number
Health information: Medical history, current medications, weight, BMI, and any relevant clinical details required to assess your suitability for weight loss treatment
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, device information, and website usage data collected automatically when you visit our site
Communications: Records of correspondence between you and our pharmacy team

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss medication and provide appropriate clinical advice
To process and dispatch your prescriptions — orders are typically delivered within 1 working day once approved by our pharmacist
To maintain accurate medical records as required by pharmacy regulations
To communicate with you regarding your treatment, orders, and any safety updates
To process payments securely
To comply with our legal and regulatory obligations as a GPhC registered pharmacy

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and where health data is concerned, the provision of healthcare treatment under UK GDPR Article 9.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies we may use include:

Essential cookies: Necessary for the website to function correctly, including secure login and checkout processes
Analytics cookies: Help us understand site traffic and user behaviour so we can improve our services
Preference cookies: Remember your settings and choices to personalise your experience

You can manage or disable non-essential cookies through your browser settings at any time. Disabling essential cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell or rent your personal data to any third party. We may share your information only in the following limited circumstances:

Healthcare providers: Where clinically necessary, we may share relevant information with GPs or other healthcare professionals involved in your care
Service providers: Trusted third parties who assist us in operating our pharmacy, such as secure payment processors and delivery partners, who are contractually bound to protect your data
Regulatory bodies: Where required by law or by the General Pharmaceutical Council (GPhC) or other regulatory authorities

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention and Security

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance. All data is stored securely using appropriate technical and organisational measures to prevent unauthorised access, loss, or disclosure.

7. Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data. These include the right to access the information we hold about you, request corrections to inaccurate data, ask us to delete your data where appropriate, and object to or restrict how we process your information. To exercise any of these rights, please contact us directly using the details below and we will respond promptly.

8. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch:

Pharmacy Weight Loss Hyde
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.